Manatee conservation on Honduras' Caribbean coast
Project details:
Cuero y Salado Wildlife Refuge is located 33km from La Ceiba and was named after the two rivers, Cuero and Salado, that come together to form a large estuary on the Caribbean Coast. It was created to protect the endangered Manatee population (10 % of the entire world population of manatees can be found at this project!) along with 35 other species of wildlife including jaguars, ocelots, boa constrictors, howler and white-faced monkeys, alligators and an abundance of fish life. It is also home to 198 different species of birds.
The forest was declared a protected area in 1987 and as a result, the natural wildlife within the forest is able to flourish here and is home to animals such as crocodiles, iguanas, monkeys and jaguar. There is also rich and diverse number of bird species including storks, kingfishers and hawks to name a few.
Why the project needs volunteers:
Many of the projects we work with lack the funds or the manpower to achieve their aims so volunteers are vital to the conservation of some of Honduras' greatest national treasures.
What kind of skills you need to go on this type of project:
Conservation volunteers will be hands on people who really enjoy the outdoors. You should be in good health and reasonably fit. You must be prepared to work well in a team and for some physical work. Enthusiasm, a positive attitude, resourcefulness and flexibility are all important qualities to have.
Your role as a volunteer:
We have a wide variety of Honduras conservation projects and the exact nature of the work may depend on the time of year and project you volunteer at. Typical activities include the maintenance of trails / signs, informal English teaching, monitoring wildlife, acting as a tour guide, and river patrolling.
Where the project is based:
The Manatee conservation project is located in a 13,000 acre tropical forest about 30km west of the town of La Ceiba on the north coast of Honduras. In order to get to Cuero y Salado you travel by car then a small railroad car propelled by poles, which will transport you into the reserve. Once there, volunteers will work both in the mainland and also in the mangroves of the reserve for this they will travel by motorboat. Volunteers get the opportunity to observe and learn about the flora and fauna in the region. Cuero y Salado is a magical place and a birdwatchers paradise.
Accommodation does vary however dormitory style huts sharing with other volunteers are the norm at some of our projects. It is useful to bear in mind that facilities may be very basic at some locations ie. limited hot showers, intermittent electricity.
You will need to arrive into Tegucigalpa (TGU) on your specified arrival date.
US$ 1335.00 for 2 weeks, US$ 240.00 for every week thereafter
Not available.
Early airport pickup available: US$ 30.00
If you are arriving before your designated arrival date, we can arrange for an extra meet and greet service for you. For an extra supplement we will be there to meet you at the airport and take you to the orientation accommodation. Accommodation payment for any extra nights will then be made in country directly to the accommodation (approx 15 USD per night).
No. Enhance your experience with a TEFL course - Save 10% with our Combination Deals
Flight, insurance and visa costs In-country transport (except airport pickup on arrival date) Language Lessons optional - please contact i-to-i.
You may get involved in a wide variety of conservation related activities including: construction and maintenance, river patrolling, teaching English on an informal basis, monitoring manatees and helping act as a tour guide
Mon to Fri: 8.00 am until 4pm. You may be required to work weekends depending on the needs of the project. Please note: Semana Santa (Latin America Holy week) will be from 1st to 8th April 2007 and 16th to 23rd March 2008, you may have some disruptions to the placement during this time.
Resources at the project are limited. You will need to bring a mosquito net and mosquito repellent
Yes: At project in the visitor's centre
No: Self catering (Budget US$5-$8 a day)
We recommend that you learn as much Spanish as possible prior to your placement
What exactly do i-to-i provide?
It may seem like a strange concept to pay for your volunteer experience. You'd be right if you think you shouldn't and the truth is you actually don't! Your placement is free; it's the benefits around it that you pay for. It's important to note that i-to-i is a travel company and not a charity. We provide a professional travel service. We are responsible for finding and assessing worthwhile projects across the world, preparing you for the volunteering experience and supporting you whilst you're there.
Here’s some more information about what your placement fee covers….
Project sourcing and assessment
We work with hundreds of locally run partner projects around the world and are constantly sourcing new opportunities. We visit all projects to check that they are worthwhile and legitimate and we also conduct a thorough safety assessment before we'll send volunteers there. More
Expert help-desk
Almost everyone who works for i-to-i has traveled extensively or worked overseas. This means we're a goldmine of information; we're always available to offer support and guidance before, during and after your trip.
Thorough project briefing materials
Once you book on to a project you'll receive a Welcome Pack that contains loads of general information about volunteering, about your chosen country and project, and a DVD about how to have fun and stay safe. We'll also give you advice on visas and inoculations.
TEFL training
If you are volunteering on a Teaching or Community Development project then a 40-hour Online TEFL course is included in your placement fee. This is an internationally recognised and accredited certificate that will help you to make the most of your time overseas. More
Airport pickup
It can be pretty daunting arriving in a different country for the first time… especially after a long flight! If you arrive on your project start date, there'll be a welcoming face at the airport to pick you up and take you to your accommodation.
Arrival orientation
Soon after you arrive you will attend a thorough orientation with our in-country team. This is to cover important safety and security information. You'll also get some tips about sight-seeing options for your time off and maybe even learn some of the local lingo!
Accommodation and meals
Accommodation is included with all projects and meals are even included with some. We only use locally-owned and operated accommodation so that part of your placement fee is filtering back into the local economy. Most projects offer homestay, guesthouse or shared volunteer houses as standard accommodation, but some offer the chance to upgrade to a more comfortable living standard. More
Local in-country coordinators
Your in-country coordinator (ICC) will pick you up from the airport and conduct your orientation upon arrival. All ICC's are English speaking and are locals of your destination country. They won't be at your project every day, but will be on call 24 hours a day, seven days a week if you need them. More
24/7 emergency support
Aside from the local support from your in-country coordinators you'll be given access to a 24/7 emergency phone line manned by i-to-i staff in case any problem should arise while you're overseas. We also hire crisis management professionals Docleaf to be on hand in case of a situation that requires additional expert support. More
Ongoing training
The safety and security of our volunteers is paramount. For this reason we provide ongoing crisis management and emergency response training to our local teams around the world. At the end of 2006 we flew all our in-country coordinators to the UK for thorough training to help them offer the best safety to the thousands of volunteers they support each year. More
Supporting our projects
We don't fund our projects directly, but once a year they are all invited to apply for funding for special projects or resources from our registered charity arm, the i-to-i Foundation. i-to-i funds the operation of the i-to-i Foundation and is the largest single donor. Along with the generous support of our volunteers, we have distributed over US$200,000 in funding in the last two years alone! More
Recruiting people like you
We make no secrets of the fact that part of your placement fee is reinvested in to recruiting volunteers just like you! The volunteers recruited in one week will typically deliver over 2000 man-days of service. The difference this makes to projects overseas is immeasurable. Many of our overseas projects rely on assistance from international volunteers, so it's necessary for us to put together brochures and websites to find the people who can support them. This recruitment process is vital to ensure programs have a constant stream of reliable volunteers.
The intangible benefits
Volunteering through a company like i-to-i has a lot of intangible benefits to developing overseas communities and the individual projects that we work with. To find out more about our placements. click here
What we will do after you've booked:
- Once booked on you will instantly receive a welcome email confirming your booking with access to your online account
- We will send a Welcome Pack in the post containing further information and a t-shirt, the information in this pack should answer most things you need to know
- Community Development and Teaching customers will receive an email introducing them to their Online TEFL course
- Community Development and Teaching customers will be requested to complete a police check (where relevant) or send through a reference
- We will contact you if we require anything else e.g. CV/resume for some projects, doctors note for medical conditions etc.
- We will hound you to complete your forms and pay your final balance when they are due
- We are available for any questions you may have on 800 352 1794 or operations@i-to-i.com
- We will prepare for your trip and send you an email with final project and accommodation confirmation 21 days before you go
What you need to do after booking your place with us:
- Book your flights
- Arrange suitable travel insurance
- Fill out some extra details through our online interface:
- application from
- travel details
- insurance details
- medical information
- emergency contacts
- Complete your police check or request your reference (where relevant)
- Do your Online TEFL Course (where relevant)
- Make final payment at least 60 days before you go
- Make sure you have a visa for your trip if its needed
- Visit a nurse or travel clinic for advice on inoculations and malaria prevention
- Read all details and prepare as much as you can for your trip
- Take contact details of the in country team and where you're going in your hand luggage - just in case!
- Get on the plane!
Orientation Information
We aim to provide you with a safe and soft landing into your destination by picking you up from the airport, giving you an orientation that helps to settle you into the country as quickly as possible. It’s also the best time to ask any questions you have about your time in Honduras.
If you arrive on the arrival Date – Monday you will be met at the airport on that day (whether it is 12 in the morning or 11:59 at night. You will be taken to the Hotel Valle de Angeles where you will have the first day/night to recover from your flight. The hostel is within walking distance of local craft shops, bars and restaurants.
Note: If you’re arriving early we can arrange a meet and greet for you. If you require this please contact us to arrange this service. If you wish to make your own way please arrange to be at the address below on the arrival date between 7am and 5pm:
Hostel Valle de Angeles
Enfrente de Banco Occidente
50 metros detras de la iglesia
Valle de Angeles
Francisco Morazan.
Honduras
You should make your way to the hostel before 5pm.
Your orientation will take place the next morning and will introduce you to life in Honduras as well as important information about staying healthy and safe and information on getting to your project.
This is your chance to ask any questions of the team before starting work. After your orientation you will travel to your project, information on local transport and getting to your project.
From here on in you will spend your time with the project but the in-country team are there if you need them.
Insurance
It's important that you get adequate travel insurance for your i-to-i experience and as many of you will be working this often means standard policies wont work. The good news is that no matter where your coming from we have already found a policy to suit you.
The best time to get your insurance is when you book your project as this means you can get a fully tailored policy exclusive to i-to-i, just ask your consultant for further details at the time of booking.
If you have already booked but still need insurance then you may still be able to take our tailored policy. If, however it was more than a few days ago then try the links below:
Australian customers - find out more here >>
All other customers - find out more here >>
Flights
As with insurance we advise you get these booked as early as possible to avoid high prices and to make sure you arrive on the right day. The i-to-i team is right up to date with the best deals no matter where youre flying from; their insider knowledge could save you some time and money.
Suggested Trips
Mayan Ruins of Copan
- The most artistically advanced and elaborate of all the Maya Cities.
- Visit the Grand Plaza where you can find the Hieroglyphic Stairway
- Take photos of various temples including the ‘Temple of the Sun’
- Also visit the new Maya museums, the nearby hot springs and take part in various other activities around town
Lancetilla Botanical Gardens
- Largest Botanical Garden in Latin America
- A wonderland of tropical effusiveness and variety. Lancetilla holds the most complete Honduras tropical gardens.
- Explore the fascinating bamboo forest and enjoy a refreshing swim after a hike through the tropical jungle
- Located next to the famous Caribbean port of Tela, you will have an opportunity to enjoy some of the best beaches of Honduras
Lago de Yajoa/ Pulhapanzak
- Get a tour through and underneath the 140 feet waterfall for the best adventure of your life
- Lake Yajoa is a natural lake surrounded by massive 8000 feet high mountains
- The combination of vegetation and water create an impressively diverse habitat home to 373 species of birds
The Bay Islands
- The Bay Islands are Roatan, Utila and Guanaja
- The islands have an incredible amount to offer guests; superb scuba diving and snorkeling, kayaking, horseback riding, exploring vast mangrove alleys
- Home to the second largest barrier reef in the world where you can encounter the infamous whale shark, dolphins and a huge variety of other marine life
- The Bay Islands have the least expensive dive certification courses on the planet
- Each island has stunning beaches like West Bay in Roatan where you can soak up the sun then cool off in the crystal clear sea.
La Tigra Cloud Forest
- Considered as one of the richest habitats in the world, where there is the highest diversity of flora and fauna
- Wet, cool, primeval, La Tigra is a forest of singular enchantment, a wonder known only to those willing to climb to its height
- Home to more than 700 species of birds including the Harpy Eagle and the Quetzal, as well as rare mammals such as jaguars, pumas and monkeys
- La Tigra National Park is a cool retreat just a 40-minute drive from the capital Tegucigalpa making it a must see for even seasoned ecotourists
Pico Bonito
- Located just a short distance from La Ceiba
- Pico Bonito has a variety of nature trails, natural swimming pools, a butter-fly house and serpentarium
- The park also gives you a great chance to spot the keel billed toucan, white-faced monkeys and howler monkeys
- Go on a zip line canopy tour to get a ‘bird’s eye’ perspective of life in the tropical rain forest
- Experience some of the best white water rafting in Central America
Isla del Tigre
- A small (extinct) volcanic island on the Pacific Coast
- Forms an almost perfect conical shape and has an altitude of 2,583 feet above sea level
- Relax at the beach Playa Negra, named after the dark volcanic sands that characterize the island
- Climb to the top of the volcano to get a spectacular view of Nicaragua, El Salvador and of course Honduras
- Watch the stunning sun set while trying out the succulent sea food on offer
Country Guide
Honduras
A little bit of history…
Long before the Spanish Conquest of the Americas, the Mayan settled in Honduras in the fifth century AD and established the city of Copán. Due to the decline of the Mayan civilisation, it fell to ruin in the 9th century AD. A myriad of indigenous people followed before the colonists executed their dominance in the 16th century. The Spanish were met with stiff Indian resistance as they made their settlement in the highlands. The British, meanwhile, focused their attentions on the Bay Islands and the Caribbean coast which served as a base for British pirates from the 16th to the 18th centuries. At the end of the 19th century, the country’s banana industry boomed and opened up export links with the US and UK. The banana industry was monopolised by US companies and for a time the country’s economic and political interests were heavily shaped by these company interests.
The country endured an unstable political and economic climate for much of the 19th and 20th centuries, aided by liberals and conservatives competing for power, military coups and tensions with its neighbour El Salvador. As the second largest country in Central America, it remains one of the least developed but optimism is on the horizon. In the past decade its economy has diversified to include tourism. And although the effects of Hurricane Mitch in 1998 and its heavy foreign debt have hindered development, it remains a democracy with a government that is looking towards the future with reform and a sense of openness in mind.
Best time to go…
Umbrella weather is from May to October but it can vary in different parts of the country. The Caribbean coast is wet year round with September and sometimes November to February seeing the heaviest rainfall. Inland it is typically dry from November to April. April and May can feel like an oven but the central highlands usually feel pleasant compared to the humidity of the lowland areas. The hurricane season, meanwhile, is from June to November. The busiest time to visit is around February to April.
Sights and sounds
The Mayan ruins at Copán are an archaeologist’s dream. But you don’t have to be a scholar to appreciate their stature and ability to keep you clicking away at your camera. It’s a vast site with over 4,000 structures including temples, intricate carvings, plazas and sculptures. In-between constructing advanced architecture and advancing its civilisation, the Maya also found time to have some fun and the site boasts the second largest ball court in Central America. The Hieroglyphic Stairway and Acropolis are other key structures that evoke what the Mayan world actually looked like way back when. The town of Copán Ruinas, around 1km from the ruins, has resisted being overshadowed by the mighty ruins and is itself a popular destination. Lined with cobblestone streets and white buildings with red-tiled roofs, it features shops, restaurants and a market; a good way to see the town is on horseback. For more Mayan wonders, the town’s Copán Museum boasts a comprehensive range of artefacts found at the site.
For a taste of colonial history, the nation’s capital Tegucigalpa, also known as Tegus (pronounced Tehgoos), has a good offering with its museums, churches and colonial architecture housed within its urban sprawl. Museo Nacional Villaroy is housed in an old presidential house and includes exhibits on past presidents, colonial and natural history, along with Pre-Columbian archaeological finds. Iglesia de San Francisco is the city’s first church and dates back to the late 1500s. The best views of the city can be seen from El Picachio, a national park that also includes a statue of Christ overlooking the city.
Honduras is also home to a diverse and abundant range of animal and plant species including over 700 bird species and 110 mammal species, from pumas to howler monkeys. Although not as developed as Costa Rica, Honduras’s ecotourism is of great interest for a country which boasts the largest area of virgin tropical rainforest in the North American Hemisphere in the region known as The Mosquito coast. La Moskitia, which also runs into Nicaraguan territory, is a unique area that’s largely uninhabited but teeming with wildlife. Within the region lies the Río Plátano Biosphere Reserve, a UNESCO World Heritage Site, it is the largest park in the country with green iguana, sea turtles and deer among its eclectic residents. The town of Palacios is the best base from which to explore the reserve as it offers food, shelter and flight services. For those looking for nature closer to city civilisation, a hike through mountainous Le Tigre National Park should quench the thirst. Close to Tegucigalpa and a good day trip destination, its cloud forest is home to lush vegetation and the likes of quetzal, monkeys and pumas.
For relaxation, Caribbean beach town Tela is a nice remedy from other tourist populated beaches. Much of it remains unspoiled and it moves a long at a steady pace with locals opting for bicycles to get from A to B.
Highlights: La Ceiba
The third largest city in Honduras, La Ceiba, is by no means third rate and its main pull lies in its party reputation and proximity to some of the best nature hotspots in the country. It is the largest of the country’s Caribbean port towns and is a buzz of activity with bars, restaurants and shops to whet the consumer appetite. One of the highlights in its social calendar, is Carnaval, which celebrates the patron saint San Isidro. It’s held during the third week of May and lasts for 2 weeks, with the third Saturday in May the biggest celebration day. During this time, the city’s population swells to an additional 200,000 people from around the world. It’s a full-on party with live music, food, drink and frivolity.
But the city is much more than a guilty pleasure, it is also has an array of attractions for eco enthusiasts. On the city’s doorstep is Parque Nacional Pico Bonito, one of the country’s best known national parks, and features forests, rivers, waterfalls and a selection of wildlife including armadillos, wild pigs and doves. Its mountain peak is a lure for the super adventurous which, at over 2000m, is a challenging climb and takes several days to climb up and get down. Also within reach of the city is the Cuero y Salado Wildlife Refuge whose mangrove forests and coastal lagoons are home to several species including monkeys and manatees.
La Ceiba is also the launch pad for speedy island getaways with its regular ferry and flight services to the Bay Islands. The Bay Islands (Roatán, Guanaja and Utila) are prime destinations for snorkelling and scuba diving. Their extensive coral reefs are a main attraction and Utila is thought to be one of the cheapest places in the world to go scuba diving. La Ceibe ‘s Golosón International Airport also serves Tegucigalpa, San Pedro Sula, Choluteca, Trujillo, as well as La Moskitia.
Getting around
Bus is the best mode of transport in Honduras to get to where you want to go on a tight budget. Services are plentiful and often run from very early in the morning to late in the afternoon. The cheapest fares are to be had on what is known as chicken buses, these are poorly maintained and crowded. For comfort over price, coach companies like Hedman Alas travel to major destinations in air conditioned style with mod cons like TVs.
Car rentals are available in cities but prices can be high, while taxis are good for short journeys in and around towns and cities. A flat rate is sometimes in operation but always agree on the fare before you set off as taxis aren’t metered.
Ferries depart from La Ceiba and Puerto Cortés to the Bay Islands several times a week. The Islands can also be reached by air with Isleña Airlines and Sosa Airlines running services to Utila, the cheapest Bay Island. While La Moskitia is serviced by Sosa Airlines, Isleña and Rollins Air, departing from La Ceiba.
Useful Links
www.lonelyplanet.com
Lonely Planet are leaders in the travel guide sector and their website is a great source of travel information.
www.fco.gov.uk
The Foreign & Commonwealth Office’s website provides up-to-date political news, travel advice and information on visas.
www.flyislena.com
Domestic airline Isleña Airlines.
www.hedmanalas.com
Coach company Hedman Alas serves destinations in Honduras and Guatemala.
www.laceibaonline.net/aerososa/sosaingl.htm
Domestic airline Sosa Airlines.
www.ticabus.com
Tica Bus serves routes throughout Central America including Honduras, Guatemala, El Salvador, Nicaragua, Costa Rica and Panama.
Why i-to-i
We do everything we can to be a truly responsible travel organisation and we believe that everything we do should minimise the negative aspects of foreign travel and make a positive contribution to the places that our travellers visit.
Our achievements
In the last year alone we have assisted over 6,000 volunteers to have a life-changing travel experience in 34 countries around the world. We are very proud of all the volunteer projects we work with, which are sustainable and produce a positive long-term impact and are equally proud of our volunteers who devote their time and efforts into contributing to the projects which continue to develop communities abroad. Click here to see some of our volunteer achievements.
Our benefits to communities around the world
All of our projects overseas are based in the local community and are local initiatives. When you travel with us, you will stay in locally run accommodation and travel on locally owned transport. In this way we can ensure that the part of your placement fee assigned for transport and accommodation goes directly into the local economy. That means that before you've even lifted a finger on your project, you've already made an important contribution to the local economy.
Our support for our volunteers
We appreciate how special our volunteers are and offer our full support every step of the way. Our in-country coordinators are on-hand for you while you're in-country, providing airport pick-up and arrival orientation while we also provide 24/7 support for all our volunteer travellers.
Against aid reliance
We do not give direct funding to the projects we work with. Many experts believe that the constant flow of financial aid into the developing world causes an over-reliance on foreign aid, which harms the long-term stability of developing economies. It is your time and effort (rather than cold hard cash) that makes a difference. We truly believe that by working together and forging relationships with the developing world, we can make a real and lasting difference.
Your experience
When you travel with i-to-i, you'll experience a truly unique travel adventure which will change your life forever. We're all different, which is why we'll all experience a unique voyage. In addition to gaining a deep immersion into a new culture, you'll learn valuable skills for life which will open-up your eyes to the world and warm your heart in the knowledge that you're giving something real and lasting back to the places you visit.
Why Volunteer through a travel company?
The reason there are so many volunteer providers is not only because volunteering abroad is growing so popular, but because there is a genuine need for companies who can organise your trip for you. Volunteering on your own can be very difficult. Especially if you haven’t travelled very much or are a little soft spoken and arriving in a foreign country without a plan can be rather stressful. Volunteering with a company like i-to-i offers many benefits.
Pre-arranged
You can try searching for a volunteer opportunity on the internet, but you won’t find much that doesn't involve a volunteer travel provider such as i-to-i. Think about it: the places that need volunteers are likely to be poor and underdeveloped - they probably won't even have access to the internet. I’m sure if they had internet access they’d post a volunteer position, but that hardly seems feasible.
It’s virtually impossible to pre-arrange a volunteer opportunity abroad by yourself. Many people don’t want to take the risk of going overseas on their own, with no guarantees of work. An organisation has been there in person and worked out all the finer details for you. They've checked that it's safe, made sure that it's worthwhile and taken the time to make your arrangements for you.
Support
Most organisations offer you support both before and during your trip. Even though you probably won’t have any problems on your trip, it’s reassuring to know that someone is there if you need them. This is particularly comforting for younger volunteers’ parents.
Something as little as meeting you at the airport can really mean a lot. Those first few hours in a foreign country can be really disorienting, and having someone there that can speak the language, knows where they’re going and can help you with your bags is will take a huge weight off your mind.
Time saving
If you decide to just go to Ghana and see what comes up, you could - and probably will - spend a considerable amount of time wandering around looking for volunteer positions. This is not very effective and you could waste a lot of time and money this way. By travelling with a volunteer organisation you avoid all the confused and aimless wandering, and can get straight to work.
Information
If you volunteer with an organisation, they’ll provide you with information about the country you’ll be going to and the project you’ll be working on, as well as general pre-departure information. Some organisations, like i-to-i, provide an in-country orientation. This is a good way to learn about an area and get answers to any questions you might have.
Guaranteed Placement
If you decide to jump on a plane and look in you could find yourself spending hundreds of pounds without actually doing what you can to do - volunteering. Going with a volunteer organisation guarantees you a volunteer position when you arrive, so you won't go home disappointed.
Can I really make a difference
There are good reasons why you pay a placement fee when you volunteer with i-to-i. As a travel company our responsibility to you is wider than if we were a charity. Our focus is not only on the benefits to the project but also on your safety and satisfaction.
The common question and the understandable doubt on the lips of every volunteer before they choose to embark on a volunteer trip is: "Will my contribution actually be worthwhile?" The answer when you volunteer with us? Yes, it definitely will! Whether you volunteer for one week or six months, you will make a difference to communities abroad. After all, what is the point in making the effort to volunteer overseas if you can't be assured that your contribution will really make a difference and have a profound effect on the communities and environments they are aimed at benefitting?
Experts in providing overseas volunteering projects
As an international volunteer organisation with over 12 years experience in sending volunteers abroad to work on vital overseas community and environmental development projects, we are experienced volunteer travel project providers.
Long-term impact
The trouble is that many 'short-term' volunteers can't see the bigger picture or the difference their contribution is making. When you volunteer with i-to-i, you are part of a much greater picture and can rest assured that your work will be continued by future i-to-i volunteers as we make sure all our volunteer projects are sustainable and worthwhile.
Your help is appreciated and really does help!
When you volunteer with i-to-i your contribution will make an immediate and lasting difference which will be thoroughly appreciated by overseas communities.
Why is there a Placement Fee?
There are good reasons why you pay a placement fee when you volunteer with i-to-i. As a travel company our responsibility to you is wider than if we were a charity. Our focus is not only on the benefits to the project but also on your safety and satisfaction.
If a project is badly run, volunteers’ hard work can be for nothing. Your fee helps us to source worthwhile projects so you can be sure you’re making a difference. Accommodation is included in our placements and often, so is food, and by staying locally your fee remains in the community you’re there to help.
We also provide you with thorough information about how to prepare for your trip as well as information on volunteering in your chosen country. What’s more, if you are volunteering as a teacher or on a community development project, we will include our 40 hour TEFL qualification!
Don’t think we forget about you once you’re out there! You’ll be met at the airport and introduced to the local area by one of our in-country co-ordinators so there’s no chance of getting lost! As well as providing you with all the support you need, the self-funding nature of i-to-i means we can continue to support more and more worthwhile projects in the long-term.
In-country Coordinators
We have in-country coordinators in every single country we operate in. They’re there to make sure you're getting the most out of your travel experience by introducing you to the country, answering your questions and dealing with any problems that might arise while you're away. They’re on hand 24 hours a day so, in the unlikely event of an emergency, you know there will always be someone beside you to help you through.
So how will you benefit from our overseas teams?
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Face-to-face support
Our in-country coordinators are your first port of call if you have a problem. As well as sorting out the little things, they're available 24/7 to help you through any emergencies that you might encounter while abroad. They'll be right there by your side to provide a friendly face and a reassuring word when you need it the most.
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Airport pick-up
Our in-country coordinators will pick you up from the airport and make sure you get to your project without any problems.
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Orientation
Your in-country coordinators will give you a full cultural orientation on arrival. This will cover everything from health and safety to where you can get an emergency bar of chocolate.
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Local
All of our in-country coordinators are local people with a wealth of information about the land and its customs. They'll be able to advise you on where to go, how to get there and what to do while you're there.
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Friendly
Arriving in a new country can be a daunting experience but our friendly in-country coordinators will be there to settle you in and calm your fears.
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English speaking
Language barriers can be a huge problem when travelling abroad, but not when you travel with i-to-i. All our in-country coordinators speak English so you won't have any trouble communicating with them.
International conferences
From time-to-time, we hold international conferences designed to encourage global understanding within the i-to-i team and improvement from our in-country coordinators, to ensure our travellers receive the best possible support and service while on a project with us.
The conferences are attended by our in-country leaders, who pass on the knowledge they have learned to their in-country teams. Our global conferences are the perfect opportunity for training and offer quality training sessions on topics including extensive customer service skills, to help raise the level of service across the global i-to-i network.
Our international conferences are vitally important because they allow our in-country coordinators and global staff to share their experience and help to build on our success in answering and fulfilling the changing needs of our volunteers.
Crisis Response Plan
With the help of Docleaf, our crisis management specialist, we have developed a comprehensive crisis response plan to prepare for and guide us through any emergency. We operate a 24/7 emergency support service so that this plan can be put into action immediately no matter what time of the day! Our crisis response plan covers:
Our crisis response plan covers:
- Emergency support
All travelers are issued with the UK based emergency support number in pre-departure literature.
Duty officers
The duty officer is the first point of contact. They deal with any incoming calls and initiate the appropriate response to the crisis. In more serious cases the duty officer will then call a senior officer (a member of i-to-i management) for advice, assistance and support. Should the situation require it, they will activate the full global response team.
- In-country coordinators
We regularly bring our in-country coordinators to the UK for crisis response training, so you can rest assured that your in-country coordinators are well versed in our emergency protocol and will know exactly how to react in the unlikely event of an emergency.
- Crisis response teams
All UK staff have been pre-assigned specific roles which they must take up in the event of a major crisis. Should their services be required these staff will be called into the i-to-i office to take up their role in the crisis response team. The team will co-ordinate the emergency response, advise in-country coordinators, contact insurance providers and organize assistance.
- Emergency travel teams
Should the situation require it, we will mobilize an emergency travel team to assist in-country.
- Global communication
We’ve create a 'triangle of confidence' between the UK response team, the in-country coordinators and the traveller.
- Crisis training
We carry out regular training sessions to ensure all staff are fully informed about our crisis response procedures.
- Docleaf training
Every year i-to-i Staff are fully briefed and simulation trained by DocLeaf.
- Monitoring systems
All i-to-i staff are fully informed of any changes to our crisis response procedures through the company intranet.
Note: i-to-i closely follows global travel advice when it comes to deciding the safety of our travelers abroad. We monitor government communications from the UK Foreign and Commonwealth Office, the US State Department and the Australian Department of Foreign Affairs, to ensure that we can make informed decisions about the risks posed to our customers.
Watch our video
For more information, watch our 'i-to-i support network' video.
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